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Phone Scams Against Elderly Victims: Aggravated Circumstances and the Role of the Guardian

29 Mart 2026 Fraud and IBAN Victimization 3 dk okuma 54 görüntülenme

Elderly, sick or mentally disadvantaged individuals constitute the primary target group of fraudsters. The victim called by phone is approached with scenarios such as "your grandson had an accident", "put your gold in a sack and throw it off the balcony", "bank information is required for social assistance". The victim's financial loss often covers all of his or her accumulated savings.

The act can be evaluated within the scope of TCK art.158/1-l (introducing a public official/bank employee) and TCK art.158/1-t (taking advantage of a person's weakness in perception ability). These qualifying circumstances carry significant increases to the basic fraud penalty. In addition, "the age and social status of the victim" are taken into consideration in determining the basic penalty within the scope of TCK Article 61.

If the victimized elderly person is unable or limited to testify:

  • If a guardian has been appointed (TMK art. 405 et seq.), the guardian can file a criminal complaint, intervene and claim for compensation on behalf of the victim
  • If not under guardianship, the child or close relative can support the process through power of attorney or authorized representation
  • As soon as relatives realize the fraud, they should file applications for bank objection, criminal complaint, and interim injunction without delay

First 24 Hours — If Funds Are Still in the Counter Account

  • Call the elderly victim's bank and file an objection
  • Accelerate the prosecutor's office request for notification to the bank where the counterpart IBAN is located
  • Give the criminal complaint in writing to the nearest police station/prosecutor's office; keep a hard copy
  • If there is a medical report (Alzheimer's, dementia, etc.), add it to the file; This report is evidence in favor of the increase in Article 158/1-t
  • Recovery and Identification of the Perpetrator

    Scammers often put the money they receive from seniors into circulation very quickly; The possibility of collection may be limited to the first few hours. If the perpetrator is found, in addition to criminal conviction, tort compensation lawsuit (TBK art. 49) and pecuniary damage (TBK art. 58) can be filed.

    Bank's Responsibility Dimension

    In some cases, the bank branch/call center may have ignored the behavioral analytics warning when the elderly customer requested an unusual amount of cash withdrawal/transfer. In this case, a claim of breach of duty of care may arise against the bank; However, it may not be possible to accept bank responsibility in every case.

    Preventive Steps — at the Family Level

  • Talk to your elderly relative about reducing the daily transfer / withdrawal limit at the bank.
  • If there is a "family alert" service, where a family member close to the bank application can receive notifications, activate it.
  • Repeat the message "Never share your ID, password, OTP over the phone" periodically.
  • Establish a "call family first" rule when there is a suspicious call.
  • If there are conditions for guardianship, the process of appointing a guardian should be initiated without delay.
  • Conclusion

    In elderly victim files, the criminal consequences are relatively severe due to the qualified case increases; However, the refund is subject to prompt notification. When family, guardian and legal support are carried out in coordination, the course of the file may change in your favor. The result is different for each file.

    Kaynaklar ve referanslar

    Kaynaklar

    Yaşlı Mağdurlara Yönelik Telefon Dolandırıcılığı: Nitelikli Hâl ve Vasinin Rolü içeriği hazırlanırken resmi mevzuat ve yüksek yargı kaynakları esas alınmıştır.

    Telif bildirimi This content and all related Q&A texts are protected under Turkish Copyright Law No. 5846. Unauthorized copying, reproduction, publication, adaptation, bulk extraction, or commercial use is prohibited; legal and criminal remedies are reserved in case of infringement.

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