Natural Gas Market Law No. 4646: Natural gas supply and distribution.
Market Structure
- BOTAŞ: Import and wholesale
- Distribution companies: İGDAŞ, BAŞKENT GAZ etc. (regional monopolies)
- Supplier:Choice for free consumer
- Consumer: Individual/industry
Subscriber Types
- Residential subscribers (most common)
- Commercial/small industry
- Large industry (free consumer)
- Electricity generation switchboards
Subscription Transactions
- Subscription (combi boiler/meter installation)
- Meter switching on
- Monthly invoice
- Interruption/activation
Tariff
- BOTAŞ purchase price
- Distribution company cost
- EMRA profit margin control
- Residential stage tariff
- Commercial/industrial different
Invoice Objection
- To the distribution company within 15 days
- Request for meter control
- Independent expert report
- EMRA + consumer arbitration committee
Reasons for High Bills
- Meter failure
- Wrong index reading
- Boiler malfunction (high consumption)
- Tariff change
Natural Gas Meters
- Residential: G4 meter (most common)
- Commercial: G6, G10 etc.
- Smart meter (remote reading)
- Meter change: distribution company duty
Council of State 13th Chamber
13. The Department accepts that "transparent invoice" and "reasonable tariff" criteria should be applied for natural gas subscribers.
Energy law lawyer is recommended.