Complaint Process to the KVKK Board: Step by Step Guide

The data owner may file a complaint with the KVKK Board when he/she experiences a KVKK violation. Administrative sanction is provided.

Complaint Conditions

• To have first applied to data controller
• Must have waited 30 days for a response (art.13)
• If the response is not satisfactory or not given, complaint

Complaint Process

1. Online application via kvkk.gov.tr
2. ID detection
3. Application document to the data controller
4. Violation declaration + evidence
5. Request (deletion, correction, compensation calculation)

Decision Period

• The Board is obliged to examine the complaint within 60 days
• Time may be extended in complex files
• The decision must be reasoned

Decision Types

• If a violation is detected: administrative fine + correction order
• If there is no violation: rejection decision
• Conclusion with an explanation

Objection to the decision

• In the administrative court within 60 days from the notification of the board's decision
• Request for stay of execution is possible
• Pecuniary and moral compensation for the decision data owner. case

Content of the Complaint

• Identity of the complainant
• Who is the data controller
• Description of the violation
• Dates
• Evidence attachments (e-mail, screenshot)
• Request

KVKK Board Decision

KVKK Board, last It has investigated thousands of complaints over the years and imposed millions of TL fines. The complaint process works in favor of the consumer and serious sanctions are imposed on data controllers.

Manage the complaint process with a KVKK expert lawyer.