First 24 hours platform + prosecutor's office + 5651 parallel.
First 24 hours
- Platform "account stolen" complaint.
- Change email + phone.
- All sessions are closed.
- 2FA is active.
Legal remedy
- TCK 243 + 244 complaint.
- If the content has been deleted, 5651 art.9 removal.
- Compensation (pecuniary).
Frequently asked
Instagram did not respond for 2 weeks; What should I do?
Türkiye representative + BTK notification.
How can I find the person who stole it?
Platform IP log + prosecutor's office request.
Compensation after account refund?
Pecuniary 5K-50K TL; attachment with job loss certificate.
Relevant legislation
- TCK art.243-245 — Basic articles of cyber crimes.
- TCK art.158/1-f — Qualified fraud (information tool).
- CMK article 134 — Search for digital evidence.
- 5651 SK — Access blocking and content removal.
- Budapest Cybercrime Convention — Türkiye is a party; international cooperation.
Legal notice: This article is for general information purposes; A meeting with a lawyer is required for a concrete case.