The rights of the passenger who has a health problem on the plane or train and the responsibility of the operator are critical.
Operator Obligations
- First aid kit
- Automatic defibrillator (in large aircraft)
- Trained cabin attendant
- Doctor call (in the cabin)
- Emergency landing at the nearest airport
Emergency Landing Cost
- The operator bears the cost directly (in case of health emergency)
- Provided that the passenger is not "needy"
- Passenger's family can apply for insurance
Liability situations
- Lack of first aid
- Defibrillator being broken
- Delay in emergency landing decision
- Physician's call failure to do so
- Absence of competent cabin attendant
Passenger's Rights
- Treatment expenses
- Hospital referral
- Family notification
- Compensation (from the operator)
- Insurance compensation (travel insurance)
Supreme Court 11. HD
11. HD accepts that airline companies are "professional carriers", that they should pay special attention to the passenger's health, and that liability for compensation will arise in case of negligence.
Practical Advice
- Inform the cabin crew about your health condition before the flight
- Carry a report if there is a chronic disease
- Take medicines in the cabin (not in the suitcase)
- Travel insurance do
Health/airline law lawyer recommended.